Community Solar Sales Advisor
Big Sun Solar | San Antonio, TX | Reports to VP of Sales & Marketing
About Big Sun Community Solar
Big Sun Community Solar wasselected by CPS Energy to bring community solar to its service territory.Unlike rooftop solar, participants don't need to own a roof or install anythingat their home or business. Instead, they purchase PV modules in a shared solararray and receive credits on their electric bill for the power their modulesproduce. Participants own their modules outright.
Community solar opens the doorto solar ownership for renters, homeowners with shaded or unsuitable roofs,multifamily residents, HOAs, and small businesses and nonprofits who want thefinancial and environmental benefits of solar without a rooftop installation.
Position Summary
This role exists to turninterest in Big Sun Community Solar into actual participants, and to make surethe program delivers on what it promises once someone joins. You'll be theprimary point of contact for people considering the program: answering questions,explaining how it works, and helping them through the buying process. You'llalso be the person on the ground making sure nothing falls through the cracks,spotting problems early, and keeping leadership in the loop so the program canadjust fast when something isn't working.
This is part sales, part customerservice, part program delivery. You need the instincts to help someone say yes,and the follow-through to make sure that yes turns into a satisfied owner.
In this role, you're not justrepresenting Big Sun, you're representing CPS Energy and its customers. CPSEnergy chose us to bring this program to their service territory, and the waywe treat every person who reaches out, whether they join or not, reflectsdirectly on that relationship. Strong service isn't a nice-to-have here, it'sessential to the program's success and to earning the trust CPS Energy placedin us.
You are a team player. If the program wins, you win.We are not looking for a typical, coin-operated sales person. We are also notlooking for high pressure sales tactics. You are informed, you build trust, andyou can lead people to make the right decision for themselves.
What You Bring
Required
• Comfortable both working a room at an event and workingthe phone, chat, and email queue.
• A genuine belief in clean energy, and the ability totalk about it with whoever's in front of you without sounding like a script.
• Follow-up discipline. You close the loop with peopleinstead of letting a lead go cold.
• Comfortable explaining financial and technical concepts(bill credits, payment structure, financing options) in plain language to awide range of people.
• Self-starter who can manage in-person events and theirown schedule without heavy oversight.
• Genuinely comfortable moving fast across multipleplatforms day to day: a CRM (e.g. HubSpot), email, a VoIP phone system, onlinescheduling tools, e-signature platforms (e.g. DocuSign), Google Drive, andemail marketing tools (e.g. Mailchimp). This role moves quickly, and someonewho struggles with everyday tech will struggle to keep up.
• Organized by habit, not just when someone's checking.Keeps notes, follow-ups, and next steps straight without things slippingthrough the cracks.
Key Responsibilities
• Generate new participant sign-ups by prospecting leadsthrough events, referrals, and outreach.
• Clearly explain the benefits, cost savings, and termsof the community solar program to prospective participants.
• Guide prospective participants through the completeenrollment process, from first contact to signed agreement.
• Achieve or surpass established monthly and quarterlybenchmarks for community solar enrollment volume.
• Maintain meticulous documentation of all prospectingefforts and conversion metrics within the CRM.
• Resolve inquiries with integrity, coordinating withleadership on the resolution of more complex participant issues.
Location
San Antonio, TX. This role operates within CPS Energy's service territory. This is an in-person role and includes local travel around San Antonio for marketing and community events.
Benefits
• Competitive salary commensurate with experience
• Comprehensive health, dental, and retirement benefits
• Professional development and advancement opportunities
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